As a former Continental Airlines employee who worked during Gordon Bethune's tenure, the recent events at United Airlines have been disturbing. Sadly, flyers have been bemoaning United's service long before... read more →
Emotional reactivity (which comes in various forms) can render people “difficult to work with.” I previously noted that there are 6 common reactive patterns for individuals working in groups: Fusion,... read more →
Emotional reactivity (which comes in various forms) can render people “difficult to work with.” I previously noted that there are 6 common reactive patterns for individuals working in groups: Fusion,... read more →
Emotional reactivity (which comes in various forms) can render people “difficult to work with.” I previously noted that there are 6 common reactive patterns for individuals working in groups: Fusion, Conflict,... read more →
It’s the new year and a perfect time to showcase your leadership. Too many leaders fly under the radar. Often the boss, peers, and employees really don’t know what you’re doing... read more →
Emotional reactivity (which comes in various forms) can render people “difficult to work with.” Last month I noted that there are 6 common reactive patterns for individuals working in groups:... read more →
Emotional reactivity (which comes in various forms) can render people “difficult to work with.” Last month I noted that there are 6 common reactive patterns for individuals working in groups:... read more →
Does work ever get emotional? You bet! Many of us would like to think that we are always at our rational best when we’re on the job. But emotional reactivity... read more →
Does work ever get emotional? You bet! Many of us would like to think that we are always at our rational best when we’re on the job. But emotional reactivity... read more →
I cannot state how many times I’ve run across organizations and teams that have a partial or even total lack of clarity around roles and responsibilities. I would say that... read more →